Plug a Telegram number into Kommo — write clients first
Your sales team talks to customers on Telegram straight from Kommo: more automation, faster replies, higher conversion and clearer team oversight.
What Telegram + Kommo gives you
Write clients first
Got a phone number or @username? Start the conversation right inside Kommo — manually or through automation. Reach out from any connected number; deals are created automatically.
*You can only write via @username manually, but even if the number is hidden, Salesbot will reply to an incoming message — no contact is lost.
Salesbot and Digital-pipeline automation
Configure bots directly inside Kommo and speed up sales. Automation replies fast, supports the client and keeps service quality high.
Every conversation in the CRM, not on a personal phone
Message history stays inside Kommo. A rep leaves — the database stays. Team leads can review dialogs, quality of service and deal status any time.
Connect any number of Telegram numbers
A single Kommo account can hold unlimited Telegram numbers. Assign a dedicated number to each sales pipeline to boost conversion with audience-specific targeting.
Deals are created automatically
An incoming message spawns a deal on its own — the conversation continues inside Kommo. Fewer clicks to the first touch, higher chance to close the deal.
Duplicate control
Forget manual deal-checking. The system detects duplicates automatically and only reacts on the channels you choose. Continue a conversation in the previously closed deal or spawn a new one — toggle it right in the UI.
Configurable via toggles — no support ticket required.
Group chats — under control
The first message creates a contact and a deal (or goes to Unsorted, depending on your setup). After that everything is saved, but new deals aren't spawned — chats stay clean and manageable.
If Kommo has an outage — RadistWeb saves you
Talk to customers via RadistWeb without losing data. Write first by @username, don't lose voice messages — it all keeps working even when the CRM has issues.
Telegram analytics inside Kommo
Every incoming message carries UTM tags and traffic parameters. You see straight away where the lead came from, how the channel is performing and what actually drove the sale.
Block unwanted contacts in one click
Add a user to the blacklist or lift the block in two clicks — no support ticket required. You stay in control.
Chat Window support
Every message and every customer detail — inside one window in Kommo. Full dialog history loads: text, media, voice messages and files.
The system stores automatically:
The interface feels like a normal messenger. Plus a Blacklist to keep focus on the chats that matter.
Dialog status and delivery errors are visible instantly.
Why Telegram + Kommo beats plain Telegram
Without a CRM: selling in the dark
With Kommo: everything under control
No hidden fees
If a channel gets blocked or you change your mind, your money doesn't disappear. You control the subscription yourself, without losing paid days.
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3 days free on every product. No credit card required. Setup takes about 15 minutes.
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