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Prueba 3 días gratis

Plug a Telegram number into Bitrix24 — write clients first

Your sales team talks to customers on Telegram straight from Canales Abiertos de Bitrix24: bots, business processes, group chats and full team oversight.

3 días gratisSin tarjetaConfigurar en 15 minutos
Telegram messages showing up as Bitrix24 deals

What Telegram + Bitrix24 gives you

Escriba primero a los clientes

Got a phone number or @username? Start the conversation right dentro de Bitrix24 — manually or through automation. Reach out from any connected number; deals are created automatically.

Start a conversation manually or via bot

Bots y procesos de negocio

Configure bots directly in Bitrix24 and speed up sales. Automation replies fast and keeps service quality high.

Bot walks the client through a scenario

Cada conversación en el CRM, no en teléfonos personales

Message history stays dentro de Bitrix24. A rep leaves — the database stays. Team leads can review dialogs any time.

All conversations dentro de Bitrix24 deals

Connect any number of Telegram numbers

A single Bitrix24 account can hold unlimited Telegram numbers. Assign a dedicated number to each queue to boost conversion.

Multiple Telegram numbers in one Bitrix24 account

Deals are created automatically

An incoming message spawns a deal on its own — the conversation continues dentro de Bitrix24. Fewer clicks to the first touch.

Incoming Telegram message becomes a Bitrix24 deal

Duplicate control

The system detects duplicates automatically and only reacts on the channels you choose. Continue in the closed deal or spawn a new one — toggle it in the UI.

Duplicate-control toggles

Group chats — under control

The first message creates a contact and a deal (or goes to the queue). After that everything is saved, but new deals aren't spawned — chats stay clean.

Telegram group chat inside a Bitrix24 tarjeta del trato

If Bitrix24 has an outage — RadistWeb saves you

Talk to customers via RadistWeb without losing data. Everything keeps working even when el CRM has issues.

RadistWeb chat window

Telegram analytics dentro de Bitrix24

Every incoming message carries UTM tags. See where the lead came from and what actually drove the sale.

Block unwanted contacts in one click

Add a user to the blacklist or lift the block in two clicks — no support ticket required. You stay in control.

Chat Window support

Every message and every customer detail — inside one window in Bitrix24. Full dialog history loads: text, media, voice messages and files.

The system stores automatically:

Deal and contact
Assigned manager
Dialog status

Interface feels like a normal messenger. Plus a Blacklist to keep focus on the chats that matter.

Dialog status and delivery errors are visible instantly.

Bitrix24 chat window and tarjeta del trato

Why Telegram + Bitrix24 beats plain Telegram

Messaging chaos on personal phones

Without a CRM: selling in the dark

Different numbers — different experience
Customers get messages from personal Telegrams of different reps. It kills consistency.
All conversations on the manager's phone
A rep leaves and takes the database with them. All the data is lost.
Info scattered everywhere
Names, orders, purchase history — in notes and personal chats. Handing off a client to another rep becomes a quest.
No automation
Everything by hand. Templates get copy-pasted, replies duplicated, time evaporates.
Deals and chats organised dentro de Bitrix24

With Bitrix24: everything under control

Un número — un solo hilo
Customer talks to the company, not to "some manager". Rep changes — the number stays.
Historial completo en el sistema
A team lead sees every dialog, analyses and coaches the team.
Datos del cliente en un solo lugar
Contacts, notes and deals — all dentro de Bitrix24. No searching, no forwarding.
Automatización de procesos
Bots y procesos de negocio reply, remind and route — deals move without a manager babysitting them.

Sin tarifas ocultas

If a channel gets blocked or you change your mind, your money doesn't disappear. You control the subscription yourself, without losing paid days.

Transferencia de fondos entre suscripciones
WhatsApp ⇆ Telegram — full transfer, no lost balance.
Free number replacement
Change the phone number — we move the connection at no cost, history and settings stay.
Switch plans and quantity — with a re-calc
Subscription length re-calculates automatically. No hidden surcharges.
Manage in 1 minute, without support
In case of a force-majeure — reassign funds across subscriptions from your account.
Try any product for 3 días gratis — no card required.
Transferencia de fondos entre suscripciones in Radist.Online

Нам доверяют — на Яндексе и на маркетплейсах

Рейтинги наших интеграций в маркетплейсе amoCRM и свежие отзывы клиентов на Яндекс.Бизнес — обновляются автоматически.

Свежие отзывы на Яндексе
Обновляются автоматически из Яндекс.Бизнес
5,0★★★★★
WhatsApp Business · amoCRM
WhatsApp Business · amoCRM
★★★★★

«По работе никаких нареканий по сей день не было. Поддержка лояльная и доброжелательная — 10/10.»

Илья Карин · сегодня
MAX · amoCRM
MAX · amoCRM
★★★★★

«Решили вопросы интеграции и инициации диалога. Поддержка помогла всё настроить — просто и понятно!»

Александр · сегодня
Radist.Online · amoCRM
Radist.Online · amoCRM
★★★★★

«Лучшие интеграторы! Быстрая поддержка, стабильная работа. Выбираем только этих ребят.»

Ихван Сараланов · 22.06.2026
MAX · amoCRM
MAX · amoCRM
★★★★★

«Работает безупречно! Спасибо коллегам за такой хороший канал связи.»

Станислав Куликов · сегодня

Precios

Pruebe 3 días gratis — no card required. Elija un canal para comparar los planes.

−20%

Начальный

  • Возможность писать первым
  • Входящие диалоги без ограничений
  • Исходящие диалоги: 50 / мес
  • Яндекс.Метрика
  • Голосовые сообщения
  • Сквозная аналитика
  • Рассылки
  • Черные списки
  • Скидка за кол-во номеров до 50%
  • Групповые чаты
1 000 ₽/мес
800 ₽/мес за один номер
Попробовать бесплатно

Продвинутый

Скоро появится.

Готовим для вас больше возможностей. Следите за обновлениями.

Preguntas frecuentes

What is the Telegram + Bitrix24 integration?
The integration connects Telegram to Canales Abiertos de Bitrix24 so you can talk to contacts, automate replies with Bots and keep every conversation in the tarjeta del trato.
What can I do with the integration?
Automate messages, manage contacts, set up widgets on your website and receive real-time notifications about client actions — all from dentro de Bitrix24.
How do I set it up?
Install the Radist.Online app from the Bitrix24 marketplace, connect a Telegram number (or bot) and add it to an Open Channel.
How long does setup take?
Typically 15 minutos if you already have a Bitrix24 account.
How is client data kept private?
Data is transferred over secured connections. Access is controlled via Bitrix24 user permissions.
Is there a free trial?
Yes, 3 días gratis on every product — no card required.
How do I get support?
Contact Radist.Online support from the account or via the support page. Every plan includes technical assistance.
Which Bitrix24 fields can I map to Telegram?
Standard contact fields — name, phone, custom values — plus any extra fields you use in your CRM.

¿Listo para probar?

3 días gratis on every product. Sin tarjeta. Setup takes about 15 minutos.

Prueba 3 días gratis

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