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Prueba 3 días gratis

Oficial WhatsApp (WABA) dentro de Kommo — write first, never get banned

Plug WhatsApp Business API into Kommo: message clients first, run broadcasts without the risk of a ban, and sell through the official WhatsApp servers — right from el CRM.

3 días gratisSin tarjetaConfigurar en 15 minutos
Oficial WhatsApp (WABA) dentro de Kommo deals

What the official WhatsApp (WABA) dentro de Kommo can do

Escriba primero a los clientes — legally and without moderation

Got the client's number? Start the conversation yourself — right from the Kommo tarjeta del trato. The official WhatsApp Business API lets you initiate via approved templates, and inside the 24-hour service window you can reply with free text.

No grey schemes — only official WhatsApp servers, ban risk eliminated.

Starting a WhatsApp conversation: manual (WABA) and chatbot dentro de Kommo

Broadcasts without fear of bans

Send broadcasts to your base through the official API. Templates with buttons and links, pay only for delivered messages — the account isn't banned for volume.

24-hour free service window timer

After the client's message, a 24-hour window opens for free replies. Kommo shows how much time is left to reply without paying for a template.

Manage templates right from the interface

Create and submit templates for review, edit approved ones — without contacting support. Formatting, variables and live preview — all in one window.

WhatsApp template editor with live message preview

Automation via Salesbot and Kommo Digital pipelines

Configure Salesbot and Digital pipelines right dentro de Kommo: auto-replies, base warm-up, reminders and pipeline stage moves. WhatsApp messages go out automatically, no manager required.

Salesbot scenario and WhatsApp conversation

Block unwanted contacts in one click

Add a user to the blacklist or lift the block in two clicks — no support ticket required. You stay in control.

WhatsApp analytics dentro de Kommo

Every incoming message carries UTM tags and traffic parameters. See where the lead came from and what actually drove the sale.

Pick a WhatsApp username via RadistWeb

Clients find you on WhatsApp by a short unique handle @yourcompany — no phone number required. The handle is yours for life, so short and clear ones go fast. Set it up right inside RadistWeb: Connection settings → Profile → Username.

WhatsApp username check: free @mybrand vs taken @yourbrand

Chat Window support

Every message and every customer detail — inside one window. Reply straight from el CRM, no tab-hopping.

The system stores automatically:

Deal and contact
Assigned manager
Dialog status

Interface feels like a normal messenger: messages, contact profile, media and stickers. Plus a Blacklist to keep focus on the chats that matter.

Full context stays with the tarjeta del trato — even months later.

Kommo chat window: dialog list and client conversation

With regular WhatsApp, a client can only follow a link from the message if they've previously saved your number. Only 1 in 10 do that.

With WhatsApp Business API (WABA) it's different. Templates with buttons let you embed clickable links that work even without a reply and without a saved number. That significantly lifts engagement and simplifies the customer journey.

Broadcast comparison: clickable button in WhatsApp Business API vs non-clickable link in regular WhatsApp
WhatsApp Business API broadcast
Regular WhatsApp broadcast

Oficial WhatsApp (WABA) or regular — what to pick

Regular WhatsApp

Regular: risk and limits

Risk of number ban
Mass broadcasts from a regular number lead to a ban fast — and you lose contacts and history.
You can't legally message first
Reaching out first without consent violates WhatsApp's rules.
No templates with buttons
Links and buttons don't work when the number isn't saved — conversion drops.
No official support
If the account gets blocked, there's no one to help restore it — the risk is yours.
Oficial WhatsApp (WABA)

Oficial (WABA): stable and safe

Runs on official servers
Broadcasts and dialogs without ban risk. Your account is protected by the official WhatsApp Business API status.
Message first via approved templates
Initiate the dialog legally, then reply freely inside the 24-hour service window.
Templates with buttons and links
Interactive broadcasts work even when the number isn't saved — higher engagement and conversion.
Pay only for delivered messages
Pay per delivered template; utility replies inside the service window are free. Full control from el CRM.

Sin tarifas ocultas

If a channel gets blocked or you change your mind, your money doesn't disappear. You control the subscription yourself, without losing paid days.

Transferencia de fondos entre suscripciones
WhatsApp ⇆ Telegram — full transfer, no lost balance.
Free number replacement
Change the phone number — we move the connection at no cost, history and settings stay.
Switch plans and quantity — with a re-calc
Subscription length re-calculates automatically. No hidden surcharges.
Manage in 1 minute, without support
In case of a force-majeure — reassign funds across subscriptions from your account.
Try any product for 3 días gratis — no card required.
Transferencia de fondos entre suscripciones in Radist.Online

Нам доверяют — на Яндексе и на маркетплейсах

Рейтинги наших интеграций в маркетплейсе amoCRM и свежие отзывы клиентов на Яндекс.Бизнес — обновляются автоматически.

Свежие отзывы на Яндексе
Обновляются автоматически из Яндекс.Бизнес
5,0★★★★★
WhatsApp Business · amoCRM
WhatsApp Business · amoCRM
★★★★★

«По работе никаких нареканий по сей день не было. Поддержка лояльная и доброжелательная — 10/10.»

Илья Карин · сегодня
MAX · amoCRM
MAX · amoCRM
★★★★★

«Решили вопросы интеграции и инициации диалога. Поддержка помогла всё настроить — просто и понятно!»

Александр · сегодня
Radist.Online · amoCRM
Radist.Online · amoCRM
★★★★★

«Лучшие интеграторы! Быстрая поддержка, стабильная работа. Выбираем только этих ребят.»

Ихван Сараланов · 22.06.2026
MAX · amoCRM
MAX · amoCRM
★★★★★

«Работает безупречно! Спасибо коллегам за такой хороший канал связи.»

Станислав Куликов · сегодня

Precios

Pruebe 3 días gratis — no card required. Elija un canal para comparar los planes.

−20%

Начальный

  • Возможность писать первым
  • Входящие диалоги без ограничений
  • Исходящие диалоги: 50 / мес
  • Яндекс.Метрика
  • Голосовые сообщения
  • Сквозная аналитика
  • Рассылки
  • Черные списки
  • Скидка за кол-во номеров до 50%
  • Групповые чаты
1 000 ₽/мес
800 ₽/мес за один номер
Попробовать бесплатно

Продвинутый

Скоро появится.

Готовим для вас больше возможностей. Следите за обновлениями.

Preguntas frecuentes

What does the official WhatsApp (WABA) + Kommo integration give you?
The official WhatsApp Business API channel plugs into Kommo: client messages land inside the tarjeta del trato, reps reply straight from el CRM, approved templates and legal broadcasts run without the risk of a number ban.
How is WABA different from regular WhatsApp?
WABA es la API oficial de Meta: higher message limits, profile verification, legal mass broadcasts via approved templates. "Grey" WhatsApp uses a personal account and risks a ban when volumes rise.
Are message templates required?
Yes. The first message and broadcasts on WABA use templates approved by Meta. Radist.Online has a template editor, and inside the 24-hour service window after a client replies you can write free-form text.
How much does it cost and is there a trial?
3 días de prueba gratis, sin tarjeta. WABA cost is a subscription plus per-message fees — for a precise number para su volumen, request a quote and our team will send a detailed calculation.
How do I connect WABA to Kommo?
Two paths: request a call from a manager or sign up on Radist.Online and do it yourself. Connecting an official number takes about 15 minutos plus verification on Meta's side.
Does history migrate from another integration?
Yes. Conversations and bot logic can be preserved so customer service continues without losses.

¿Listo para probar?

3 días gratis on every product. Sin tarjeta. Setup takes about 15 minutos.

Prueba 3 días gratis

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* WhatsApp принадлежит компании Meta, признанной экстремистской на территории РФ.