You will be able to communicate with customers in the most popular messenger directly from Kommo
Connect WhatsApp Business API to Kommo
What business challenges does the WhatsApp Business API solve?
Sales
Marketing
Support
Feedback
Set up a chatbot and automatically collect feedback and wishes from your customers
Send automatic payment reminders, warm up your audience with notifications about useful content
Provide prompt support to customers whenever it is convenient for them
Install WhatsApp online chat on the site and sell directly in the messenger. According to statistics, WhatsApp boosts sales by up to 60%
There is little competition in messenger marketing, because many companies use the usual email and SMS messages.
Implement WhatsApp in your business and stay one step ahead of the competition by automating business processes.
Implement WhatsApp in your business and stay one step ahead of the competition by automating business processes.
WhatsApp users
in the world
in the world
message
open rate
open rate
90%
2 BN
Request for consultation
Please fill out the form and we will write to you on WhatsApp
By clicking the button, you agree to the processing of personal data
WhatsApp
Business API benefits
Business API benefits
Feedback from
the client
the client
Free communication
in 24 hours
in 24 hours
15 times more
symbols in 1 message
symbols in 1 message
Chatbots and automated text messages
Messages with buttons
You can send messages with buttons into which you can "sew" a phone number, a link to a website, or a text command to navigate the channel's menu. Buttons simplify communication with the company, help customers accurately move through the script and quickly get the information they need
You can make a chatbot with buttons right in Kommo and it will work through WhatsApp Business API. This will help you answer popular questions faster, provide quality customer support and reduce the burden on managers
Free communication for 24 hours
Reply to customer messages on WhatsApp for free within 24 hours after sending the first message or after the customer wrote to you first.
Назад
15 times more characters in 1 message
1 SMS = 70 characters. 1 WhatsApp message can hold up to 1024 characters, which is much more profitable than SMS mailing
Availability of feedback from customers
Sell your services or provide operational support and get instant feedback from customers
Connection process
10 minutes
Leave
a request
a request
Fill out
the form
the form
Complete quick registration
Create
an API key
an API key
Enter
the API key
in our widget
the API key
in our widget
1
2
3
4
5
Quick registration
Fill out the WhatsApp form for a business account
Use
WhatApp Business API
Without any limits
WhatApp Business API
Without any limits
7
8
9
Verification
Register templates
for outgoing
messages
for outgoing
messages
6
Get verified
Basic tariff
connection instructions
connection instructions
Step 2
Step 3
Step 4
Step 1
Fill out the WhatsApp Business account application form. The questionnaire will be sent to you by our managers
Quick registration consists of 3 main steps:
1) Select or create a Facebook (an extremist organization banned in the territory of the Russian Federation) and WhatsApp Business account
2) Create your WhatsApp business profile.
Choose your display name. Add business category and description
3) Full number registration.
Receive a 6-digit code via SMS or voice,
to verify the number
1) Select or create a Facebook (an extremist organization banned in the territory of the Russian Federation) and WhatsApp Business account
2) Create your WhatsApp business profile.
Choose your display name. Add business category and description
3) Full number registration.
Receive a 6-digit code via SMS or voice,
to verify the number
Once the quick registration is complete, the WhatsApp Business API stack will be deployed and you will be automatically logged into the 360 Client Hub where you can generate your API-KEY
When the stack is unrolled, the number will go into sandbox mode. In this mode, you will be able to send messages, but restrictions will apply to this number until the verification of the number is completed
When the stack is unrolled, the number will go into sandbox mode. In this mode, you will be able to send messages, but restrictions will apply to this number until the verification of the number is completed
After generating an API key, you can install our widget and get started
You can specify what functionality our widget has by clicking the button for the desired CRM system
You can specify what functionality our widget has by clicking the button for the desired CRM system
Cost
Setup (verification) is paid separately – 60 € (one-time payment)
Verification service is provided according to the offer
Verification service is provided according to the offer
*The cost of dialogues is calculated separately according to Facebook's tariffs (an extremist organization banned in the territory of the Russian Federation). Payment for the account and dialogues takes place directly on Facebook through your personal account in 360 Dialog
Per month
10 €
Account
WhatsApp Business API
WhatsApp Business API
Widget
WhatsApp Business API
WhatsApp Business API
Setup (verification) is paid separately – 60 €
Verification service is provided
according to the offer
Verification service is provided
according to the offer
-20%
-15%
-10%
3 month
1 month
6 month
12 month
per mounth
per mounth
per mounth
44€
49€
41€
39€
The most convenient functionality in Kommo
Not a single client will leave your managers due to the functions of our widget
100% of customers who switched to the bot remain in your database forever!
You can set up and implement a chatbot to interact with customers via WhatsApp Business API in order to respond to popular questions faster, provide better customer support and reduce the burden on operators
Chatbots and automated
text messages
text messages
The final sale in New Balance!
Discounts up to 60% on the autumn-winter collection. The promotion is valid until March 21 2020 inclusive in all New Balance stores!
Discounts up to 60% on the autumn-winter collection. The promotion is valid until March 21 2020 inclusive in all New Balance stores!
Follow the news!
Now opened in London!
Come and get a 20% discount.
Come and get a 20% discount.
New message
Manually or automatically — it doesn't matter.
Prepare the template of the first message, agree it with WhatsApp and write to customers first!
Prepare the template of the first message, agree it with WhatsApp and write to customers first!
Write to the client first without blocking
Use 100% of all the delights of Kommo.
Send reminders to the client, change funnel stages, performers, set tasks and much more AUTOMATICALLY!
Send reminders to the client, change funnel stages, performers, set tasks and much more AUTOMATICALLY!
Sell without sellers using the Digital Funnel
Simply select needed deals, template and the automated text message will be send to your customer base.
Even if there is no chat with the client, the message will be sent. Plus, if the client answers, a chat will be automatically created — it will allow to correspond and communicate for free
Even if there is no chat with the client, the message will be sent. Plus, if the client answers, a chat will be automatically created — it will allow to correspond and communicate for free
Send automated text messages on WhatsApp
Kommo now supports visual editor. Watch the video, where we talk and show it in detail.
This means that changing the logic of the chatbot is a matter of two minutes! You don't need to pay money to specialists, as now you can easily do everything yourself
This means that changing the logic of the chatbot is a matter of two minutes! You don't need to pay money to specialists, as now you can easily do everything yourself
Chatbot with buttons directly in Kommo
You can configure the service so that, depending on the first message, different bots are launched, and the client can be tagged with a special tag and analyze advertising and sales sources
Target customers by the first message
Connect a separate number to each funnel in Kommo and increase sales conversion due to the high relevance of the offer. You can connect an unlimited units of numbers
Use multi-accounting for more effective sales
3
2
1
4 (927) 333-33-33
4 (927) 222-22-22
4 (927) 111-11-11
Now, you can track the 24-hour window right through the deal when you can reply to customer WhatsApp messages for free. It will be clear whether the window is closed or not. If 24 hours have passed, the message cannot be sent - it will show up as an error
24 hour of free window timer
Why we are recommended
Radist.Online – is an official partner of the WhatsApp Business API 360Dialog provider in Russia. We help companies improve communication with customers and automate business processes
Our clients
Modul Bank
X-FIT
"
13
Radist.Online – международная компания, разрабатывающая решения по интеграции мессенджеров и банков с CRM-системами.
Мы помогаем компаниям улучшить коммуникацию с клиентами и автоматизировать бизнес-процессы.
Мы помогаем компаниям улучшить коммуникацию с клиентами и автоматизировать бизнес-процессы.
Наши клиенты
By connecting WhatsApр Business APl through Radist.Online, we have reduced the cost of customer service in the retail segment by 30% and increased the efficiency of operators by 15%
The bank connected to WhatsApp Business via Radist.Online to open a new communication channel for its 2.5 million customers. This improved the quality of service and reduced the load on the help desk
Thanks to Radist.Online, U Mobile technical support is in touch with customers on WhatsApp around the clock. The service synchronizes incoming requests, which simplifies operators’ work
U Mobile
"
"
Подключив WhatsApp Business API через Radist.Online,
мы снизили издержки на клиентское обслуживание
в розничном сегменте на 30% и повысили
эффективности работы операторов на 15%.
мы снизили издержки на клиентское обслуживание
в розничном сегменте на 30% и повысили
эффективности работы операторов на 15%.
active partners
250+
business clients
1900
"
X-FIT
By connecting WhatsApр Business APl through Radist.Online, we have reduced the cost of customer service in the retail segment by 30% and increased the efficiency of operators by 15%
Modul Bank
"
The bank connected to WhatsApp Business via Radist.Online to open a new communication channel for its 2.5 million customers. This improved the quality of service and reduced the load on the help desk
"
U Mobile
Thanks to Radist.Online,
U Mobile technical support is in touch with customers on WhatsApp around the clock. The service synchronizes incoming requests, which simplifies operators’ work
U Mobile technical support is in touch with customers on WhatsApp around the clock. The service synchronizes incoming requests, which simplifies operators’ work
Do you have more questions?
Make a request or write to WhatsApp and we will tell you in detail about WhatsApp in your business
Frequently asked questions
No. WhatsApp Business API is available for use only to legal entities (including individual entrepreneurs)
WhatsApp Business API is prohibited for use in the following areas: sales of alcoholic beverages and tobacco products (including electronic cigarettes and vaping), pharmaceuticals, gambling, and MFIs
Leave a request on our website. Our manager will contact you. After that, you need to fill out the form and sign the contract
We provide an application programming interface (API) to provide a technology channel in WhatsApp. In order to send and receive messages, you need to embed the API into the desired software or use the solutions of our partners (see "ready-made integrations")
Up to 10 working days from the moment we receive your application and complete all the steps necessary to start registration (start Facebook Business Manager, verify it)
Only one operator can communicate through the WhatsApp Business app, either from a phone or from the desktop version of WhatsApp. Any number of operators can communicate through WhatsApp Business API via amoCRM or Bitrix 24
There is no free WhatsApp Business API on the market. You can use the WhatsApp Business app for free (can only be used by one operator and only from a phone)
No, we do not provide a free trial period.
Any phone number (landline, mobile, 8 (800)) that can receive an SMS or a call to verify the number
You need to be a well-known recognizable brand. If you are, then you will receive a green tick.
Yes, using the WhatsApp Business API, you can send HSM service messages using the subscriber's phone number. Payment is made only for delivered messages.
Yes. As soon as the client has written you a message, you can start a dialogue with him. Moreover, since the last message of the client, a 24-hour window opens during which you can send any messages for free
HSM (highly-structured message) - templated service message. First, the company submits message templates through the manager. After successful registration, the company will be able to send messages using registered templates