Создание медиа шаблонов
The multimedia templates are composed of the following blocks:
The header is optional and serves as the title or title of the template. It is compatible with the following:
ТThe body must contain the most important template text. Only text is allowed.
The footer supports text only and can be used to provide information less relevant to the template messageя.
The button adds interactivity to the templates. There are two types of buttons:
- Quick response button - QUICK_REPLY
It is used to get quick responses from the customer. It is needed to build a robot depending on the customer response.
Maximum number of buttons: 3 units per template.
2. Call to Action button CALL_TO_ACTION:
- PHONE_NUMBER: In the text of the button there will be a phone number to which a call will be made by clicking on it.
- URL: The text of the button will have a text, for example: "Watch video". Clicking on this button will move to a website/video link and so on.
A maximum of one URL AND one telephone number can be included in each template.