We will help you set up and implement a chatbot for interacting with customers via the WhatsApp Business API, so that you can quickly answer popular questions, provide high-quality customer support and reduce the burden on operators.
100% of the customers who switched to the bot remain in your database forever!
WhatsApp Business API features in amoCRM
Make a mailing list (first) by phone numbers according to pre-agreed templates
Send documents, images, and videos, such as boarding passes or movie theater tickets
Send automatic notifications
Send information about orders and transactions
Connect an unlimited number of managers / salesmen to your business account
Create chatbots and set up auto funnels for sales automation / technical support
Do you have more questions?
Make a request or write to WhatsApp and we will tell you in detail about WhatsApp in your business
Connecting the WhatsApp Business API via Radist.Online, we have reduced the cost of customer service in the retail segment by 30% and increased the efficiency of operators by 15%.
Thanks to Radist.Online, U Mobile technical support is in touch with customers 24 hours via WhatsApp. The service synchronizes incoming requests, which simplifies the work of operators.
The bank connected to WhatsApp Business via Radist.Online to open a new communication channel for 2.5 million people. Our customers. This improved the quality of service and reduced the load on the support service.
Many companies already use the official WhatsApp to improve the quality of customer service
How does the subcription work?
Leave a request for subscription
Fill out the WhatsApp application form to get a business account
Radist.Online is an international company that develops solutions for integrating instant messengers and banks with CRM systems.
We help companies to improve communication with customers and to automate business processes.
business - clients
We are reliable
Answers to questions
I am an individual, can I use the WhatsApp Business API?
No. WhatsApp Business API is available for use only by legal entities (including sole proprietors)
In which business fields can I use the WhatsApp Business API?
WhatsApp Business API is prohibited for use in the following areas: sales of alcoholic beverages and tobacco products (including e-cigarettes and vaping), pharmaceuticals, gambling, and MFIs
How do I start to use WhatsApp Business API?
Leave a request on our website. Our manager will contact you. After that, you will need to fill out the form and sign the contract
How do I use WhatsApp Business API?
We provide a software interface (API) to provide a technology channel in WhatsApp. In order to send and receive messages, you need to implement the API in the desired software or use the solutions of our partners (see " ready integrations")
How long does WhatsApp Business API registration process take?
Up to 10 working days from the moment when we receive your application form and complete all the steps necessary to start registration (create a Facebook Business Manager, verify it)
What is the difference between the WhatsApp Business API and the WhatsApp Business app?
Only one operator can communicate via the WhatsApp Business app, either from the phone or from the desktop version of WhatsApp. Several number of operators can communicate via WhatsApp Business API via amoCRM or Bitrix 24
Why is your WhatsApp not for free?
There is no free WhatsApp Business API on the market. You can use the WhatsApp Business app for free (can use only one operator and only from your phone)
Do you have a free trial period?
No, we do not offer a free trial period
What phone number can I connect to the WhatsApp Business API?
Any phone number (landline, mobile, 8 (800)) that can receive an SMS or call to verify the number
How do I get a green check mark?
You need to be a well-known, recognizable brand. If you are one, then you will get it
Can I send a mailing list via WhatsApp Business API?
Yes, using WhatsApp Business API, you can send out service HSM messages using the subscriber's phone number. Payment is made only for delivered messages.
Can I chat with clients via WhatsApp Business API?
Yes. Once the client has written you a message, you can start a conversation with them. Moreover, a 24-hour window opens from the moment of the client's last message, during which you can send any messages for free
What is an HSM message?
HSM ( highly-structured message) - a templated service message. First, the company submits message templates through the manager. After successful registration, the company will be able to send messages using the registered templates