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Terms of Service
Effective Date
January 14th, 2022

By signing up for a Radist.Online Account (as defined in Section 1) or by using any Radist.Online Services (as defined below), you are agreeing to be bound by the following terms and conditions (the "Terms of Service").

As used in these Terms of Service, "we", "us", "Radist.Online" and "Step to Online" means the applicable Radist.Online Contracting Party (as defined in Section 4 below).

The services offered by Radist.Online under the Terms of Service include various products and services to help you sell goods and services to buyers, whether online ("Online Services") by enabling you to create and build your own online store, in person ("POS Services"), or both. Any such services offered by Radist.Online are referred to in these Terms of Services as the "Services". Any new features or tools which are added to the current Services shall be also subject to the Terms of Service. You can review the current version of the Terms of Service at any time at https://radist.online/legal/terms. Radist.Online reserves the right to update and change the Terms of Service by posting updates and changes to the Radist.Online website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you. and if you do not accept such amendments, you must cease using the Services.

You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, including Radist.Online's Privacy Policy.

Everyday language summaries are provided for convenience only and appear in bold under each section, but these summaries are not legally binding. Please read the Terms of Service, including any document referred to in these Terms of Service, for the complete picture of your legal requirements. By using Radist.Online or any Radist.Online services, you are agreeing to these terms. Be sure to occasionally check back for updates.

WHICH MEANS

You are responsible for your Account and any Materials you upload to the Radist.Online Service. Remember that if you violate these terms we may cancel your service.

If we need to reach you, we will send you an email.
1. Account Terms

  1. To access and use the Services, you must register for a Radist.Online account ("Account") by providing your full legal name, current address, phone number, a valid email address, and any other information indicated as required. Radist.Online may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.
  2. You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.
  3. You confirm that you are receiving any Services provided by Radist.Online for the purposes of carrying on a business activity and not for any personal, household or family purpose.
  4. You acknowledge that Radist.Online will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you. You must monitor the primary Account email address you provide to Radist.Online and your primary Account email address must be capable of both sending and receiving messages. Your email communications with Radist.Online can only be authenticated if they come from your primary Account email address.
  5. You are responsible for keeping your password secure. Radist.Online cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
  6. You acknowledge that you are responsible for the creation and operation of your Radist.Online Store.
  7. You acknowledge and agree to provide public-facing contact information, a refund policy and order fulfilment timelines on your Radist.Online Store.
  8. Radist.Online is not a marketplace. Any contract of sale through your Radist.Online Store is directly between you and the buyer.
  9. You are responsible for all activity and content such as photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account ("Materials").
  10. A breach or violation of any term in the Terms of Service, including the AUP, as determined in the sole discretion of Radist.Online may result in an immediate termination of your Services.
WHICH MEANS

Only one person can be the "Store Owner", usually the person signing up for the Radist.Online Service. The Store Owner is responsible for the Account, is bound by these Terms of Service and is responsible for the actions of others accessing the Account. If you sign up on behalf of your employer, your employer is the Store Owner responsible for your Account.
2. Account Activation

2.1 Store Owner

  1. Subject to section 2.1(2), the person signing up for the Service by opening an Account will be the contracting party ("Store Owner") for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Store Owner in connection with the Service. You are responsible for ensuring that the name of the Store Owner (including the legal name of the company that owns the Store, if applicable) is clearly visible on the Store's website.
  2. If you are signing up for the Services on behalf of your employer, your employer shall be the Store Owner. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  3. Your Radist.Online Store can only be associated with one Store Owner. A Store Owner may have multiple Radist.Online Stores. "Store" means the online store or physical retail location(s) associated with the Account.

2.2 Staff Accounts


  1. Based on your Radist.Online pricing plan, you can create one or more staff accounts ("Staff Accounts") allowing other people to access the Account. With Staff Accounts, the Store Owner can set permissions and let other people work in their Account while determining the level of access by Staff Accounts to specific business information (for example, you can limit Staff Account access to sales information on the Reports page or prevent Staff Accounts from changing general store settings).
  2. The Store Owner is responsible and liable for the acts, omissions and defaults arising from use of Staff Accounts in the performance of obligations under these Terms of Service as if they were the Store Owner's own acts, omissions or defaults.
  3. The Store Owner and the users under Staff Accounts are each referred to as a "Radist.Online User".
WHICH MEANS

The Radist.Online service belongs to us. You are not allowed to rip it off or use it for any illegal or sketchy purpose. If you or your employees or contractors use Radist.Online's APIs, you will comply with our API terms.

Your Materials may be transferred unencrypted and may be altered, but credit card information is always encrypted.
3. General Conditions

You must read, agree with and accept all of the terms and conditions contained in these Terms of Service, including the Privacy Policy.

  1. Technical support in respect of the Services is only provided to Radist.Online Users.
  2. The Terms of Service shall be governed by and interpreted in accordance with the laws of the Tatarstan Republic and the laws of Russian Federation applicable therein, without regard to principles of conflicts of laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.
  3. You acknowledge and agree that Radist.Online may amend these Terms of Service at any time by posting the relevant amended and restated Terms of Service on Radist.Online's website, available at https://radist.online/legal/privacy and such amendments to the Terms of Service are effective as of the date of posting. Your continued use of the Services after the amended Terms of Service are posted to Radist.Online's website constitutes your agreement to, and acceptance of, the amended Terms of Service. If you do not agree to any changes to the Terms of Service, do not continue to use the Service.
  4. You may not use the Radist.Online Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer's jurisdiction, or the laws of Russian Federation and the Tatarstan Republic. You will comply with all applicable laws, rules and regulations in your use of the Service and your performance of obligations under the Terms of Service.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Radist.Online.
  6. You shall not purchase search engine or other pay per click keywords (such as Google Ads), or domain names that use Radist.Online or Radist.Online trademarks and/or variations and misspellings thereof.
  7. Questions about the Terms of Service should be sent to Radist.Online Support.
  8. You understand that your Materials (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  9. You acknowledge and agree that your use of the Services, including information transmitted to or stored by Radist.Online, is governed by its privacy policy at https://radist.online/legal/privacy
  10. The Terms of Service may be available in languages other than English. To the extent of any inconsistencies or conflicts between these English Terms of Service and Radist.Online's Terms of Service available in another language, the most current English version of the Terms of Service at https://radist.online/legal/terms will prevail. Any disputes arising out of these Terms of Service will be resolved in English unless otherwise determined by Radist.Online (acting in its sole discretion) or as required by applicable law.
  11. All the terms and provisions of the Terms of Service shall be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns and legal representatives. Radist.Online shall be permitted to assign these Terms of Service without notice to you or consent from you. You shall have no right to assign or otherwise transfer the Terms of Service, or any of your rights or obligations hereunder, to any third party without Radist.Online's prior written consent, to be given or withheld in Radist.Online's sole discretion.
  12. If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.
  13. Sections 1, 3(2)-(5), 4, 6-8, 14-15, 17(8)-(10), 19, 21 and 22 will survive the termination or expiration of these Terms of Service.
WHICH MEANS

We can modify, cancel or refuse the service at anytime.

In the event of an ownership dispute over a Radist.Online account, we can freeze the account or transfer it to the rightful owner, as determined by us.
4. Radist.Online Rights

  1. We reserve the right to modify or terminate the Services for any reason, without notice at any time. Not all Services and features are available in every jurisdiction and we are under no obligation to make any Services or features available in any jurisdiction.
  2. We reserve the right to refuse service to anyone for any reason at any time.
  3. We may, but have no obligation to, remove Materials and suspend or terminate Accounts if we determine in our sole discretion that the goods or services offered via a Store, violate our WhatsApp Commerce Policy or these Terms of Service.
  4. Verbal or written abuse of any kind (including threats of abuse or retribution) of any Radist.Online customer, Radist.Online employee, member, or officer will result in immediate Account termination.
  5. Radist.Online does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from the Service, including your Store.
  6. We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that Radist.Online employees and contractors may also be Radist.Online customers/merchants and that they may compete with you, although they may not use your Confidential Information (as defined in Section 6) in doing so.
  7. In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, your status as an employee of an entity, etc.
  8. Radist.Online retains the right to determine, in our sole judgment, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Radist.Online reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.
WHICH MEANS

Both you and Radist.Online agree to use the Confidential Information of the other only to perform the obligations in these Terms of Service. Confidential Information must be protected and respected.
5. Confidentiality

  1. "Confidential Information" shall include, but shall not be limited to, any and all information associated with a party's business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Radist.Online's Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the general public including information related to our security program and practices.

  2. Each party agrees to use the other party's Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section 5. Each party agrees that it shall take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party's obligations hereunder, who each shall treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party shall give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information shall not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party's Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
WHICH MEANS

We are not responsible if you break the law, breach this agreement or go against the rights of a third party, especially if you get sued.

Service is "as is" so it may have errors or interruptions and we provide no warranties and our liability is limited.
6. Limitation of Liability

  1. You expressly understand and agree that, to the extent permitted by applicable laws, Radist.Online shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
  2. To the extent permitted by applicable laws, in no event shall Radist.Online or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our Services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Radist.Online Partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
  3. Your use of the Services is at your sole risk. The Services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory.
  4. Radist.Online does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
  5. Radist.Online does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
  6. Radist.Online is not responsible for any of your tax obligations or liabilities related to the use of Radist.Online's Services.
  7. Radist.Online does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
WHICH MEANS

If Radist.Online chooses not to enforce any of these provisions at any time, it does not mean that we give up that right later.

These Terms of Service make up the agreement that applies to you. This means that any previous agreements between you and Radist.Online don't apply if they conflict with these terms.
8. Waiver, Severability, and Complete Agreement

The failure of Radist.Online to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service, including all terms and conditions and other documents it incorporates by reference, is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provision of the Terms of Service shall remain in full force and effect.

The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and Radist.Online and govern your use of the Services and your Account, superseding any prior agreements between you and Radist.Online (including, but not limited to, any prior versions of the Terms of Service).
WHICH MEANS

Anything you upload remains yours and is your responsibility.
9. Intellectual Property and Customer Content

  1. We do not claim any intellectual property rights over the Materials you provide to the Radist.Online Service. All Materials you upload to your Radist.Online Store remains yours. You can remove your Radist.Online Store at any time by deleting your Account.
  2. By uploading Materials, you agree: (a) to allow other internet users to view the Materials you post publicly to your Store; (b) to allow Radist.Online to store, and in the case of Materials you post publicly, display and use your Materials; and (c) that Radist.Online can, at any time, review and delete all the Materials submitted to its Service, although Radist.Online is not obligated to do so.
  3. You retain ownership over all Materials that you upload to the Store; however, by making your Store public, you agree to allow others to view Materials that you post publicly to your Store. You are responsible for compliance of the Materials with any applicable laws or regulations.
  4. Radist.Online shall have the non-exclusive right and license to use the names, trademarks, service marks and logos associated with your Store to promote the Service.
WHICH MEANS

To initiate a termination contact Support. Radist.Online will respond with specific information regarding the termination process for your account. If you cancel in the middle of your billing cycle, you'll have one last email invoice.

We may change or terminate your account at any time. Any fraud and we will suspend or terminate your account.
10. Cancellation and Termination

  1. You may cancel your Account and terminate the Terms of Service at any time by contacting Radist.Online Support and then following the specific instructions indicated to you in Radist.Online's response.
  2. Upon termination of the Services by either party for any reason:
    1. Radist.Online will cease providing you with the Services and you will no longer be able to access your Account;
    2. unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise;
    3. any outstanding balance owed to Radist.Online for your use of the Services through the effective date of such termination will immediately become due and payable in full; and
    4. your Store website will be taken offline.
  3. If you purchased a domain name through Radist.Online, upon cancellation your domain will no longer be automatically renewed. Following termination, it will be your sole responsibility to handle all matters related to your domain with the domain provider.
  4. If at the date of termination of the Service, there are any outstanding Fees owing by you, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.
  5. We reserve the right to modify or terminate the Radist.Online Service, the Terms of Service and/or your Account for any reason, without notice at any time (unless otherwise required by applicable law). Termination of the Terms of Service shall be without prejudice to any rights or obligations which arose prior to the date of termination.
  6. Fraud: Without limiting any other remedies, Radist.Online may suspend or terminate your Account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services.
WHICH MEANS

We may change or discontinue the service at anytime, without liability.
11. Modifications to the Service and Prices

  1. Prices for using the Services are subject to change upon 14 days' notice from Radist.Online. Such notice may be provided at any time by posting the changes to the Radist.Online Site (https://radist.online) or the administration menu of your Radist.Online Store via an announcement.
  2. Radist.Online reserves the right at any time, and from time to time, to modify or discontinue, the Services (or any part thereof) with or without notice (unless otherwise required by applicable law).
  3. Radist.Online shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
12. Beta Services

From time to time, Radist.Online may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all merchants ("Beta Services"). Beta Services may be subject to additional terms and conditions, which Radist.Online will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Radist.Online Confidential Information and subject to the confidentiality provisions in this agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Radist.Online's prior written consent. Radist.Online makes no representations or warranties that the Beta Services will function. Radist.Online may discontinue the Beta Services at any time in its sole discretion. Radist.Online will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Radist.Online may change or not release a final or commercial version of a Beta Service in our sole discretion.
19. Feedback and Reviews

Radist.Online welcomes any ideas and/or suggestions regarding improvements or additions to the Services. Under no circumstances shall any disclosure of any idea, suggestion or related material or any review of the Services, Third Party Services or any Third Party Provider (collectively, "Feedback") to Radist.Online be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to Radist.Online (whether submitted directly to Radist.Online or posted on any Radist.Online hosted forum or page), you waive any and all rights in the Feedback and that Radist.Online is free to implement and use the Feedback if desired, as provided by you or as modified by Radist.Online, without obtaining permission or license from you or from any third party. Any reviews of a Third Party Service or Third Party Provider that you submit to Radist.Online must be accurate to the best of your knowledge, and must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Radist.Online reserves the right (but not the obligation) to remove or edit Feedback of Third Party Services or Third Party Providers, but does not regularly inspect posted Feedback.